Bayside Police – Northshore Dispatch Center

The Bayside Communications Center expanded the Village of Bayside Police Station, which was also designed by Zimmerman, to consolidate two existing North Shore dispatch centers into one and provide centralized services to the seven North Shore communities for police and fire dispatch services.  Primary goals for consolidating dispatch centers included improving emergency dispatch services and facilitating substantial cost savings for each community involved in the project.  The $1.5 million center was designed with redundant systems that will keep the dispatchers in business through power losses or system failures.  The addition housing the center was designed with security at the forefront. There is bullet proof glass and a protective berm among the security features.  Ergonomic dispatch consoles can be adjusted up and down, allowing dispatchers to stand and work if they desire. Small light standards with green, red and yellow bands let people know what is happening at each console. A green light means the dispatcher is on the phone, a yellow light means on the radio, and a red light means the dispatcher has received a priority call.  There are eight dispatch consoles with enough space to add another four if and when they are necessary.

Agencies served include:

Bayside
Brown Deer
Fox Point
Glendale
River Hills
Shorewood
Whitefish Bay
North Shore Fire Department

KEY PERSONNEL